RPA and ML-driven email management tools can help automate this task.

Despite tagging emails, organizing them in separate folders, and creating canned response templates, you still have to manually open and reply to the messages. Robotic process automation (RPA) and machine learning (ML) can automate repetitive email tasks. The software lets you switch accounts without logging in and out repeatedly. With email management software, you can operate multiple accounts via the same user interface. Logging in and out repeatedly can be time-consuming. But you may need to switch between multiple accounts to access customer support, sales, marketing, and operational data. Hassle-free account management: Most traditional email tools allow you to log in to one account at a time. Two-factor authentication ensures only authorized users can access your emails, while end-to-end encryption secures your email data from hackers. Email management software protects such sensitive data with the help of security measures such as two-factor authentication and end-to-end encryption. If this data falls into the wrong hands, it can compromise the integrity of your business and jeopardize the security of customer information. You can save time and improve productivity by using these email response templates instead of repeatedly typing the same answer for multiple email queries.Įnhanced data security: Some email messages contain sensitive data such as customers’ account and bank details. An email management tool offers prebuilt templates that can be edited to create canned responses for the most common customer queries.

Increased productivity: It takes a lot of time and manual effort to reply to multiple customer emails that have the same query or to sort your inbox to check which messages need an immediate response.

Best way to manage email list